Unified Payments Interface, commonly known as UPI, has become one of India's most widely used digital payment systems. It enables customers to transfer money directly between bank accounts and make payments to businesses using methods such as UPI IDs and QR codes.
One term frequently discussed in the UPI ecosystem is MDR, or Merchant Discount Rate.
MDR generally refers to a fee associated with processing certain merchant payments. However, the treatment of MDR on UPI is not as simple as applying one standard percentage to every transaction.
The applicable economics can depend on the payment instrument, transaction category, merchant classification, payment participants and prevailing regulatory or network rules.
This guide explains what MDR means in the UPI ecosystem, how P2M (Person-to-Merchant) transactions work, why ordinary bank-account UPI payments have historically operated under a zero-MDR framework, and what businesses and payment participants should understand about the 2026 environment.
MDR stands for Merchant Discount Rate.
It is a transaction-related charge associated with accepting and processing certain digital payments at merchants.
In a traditional card-payment ecosystem, MDR can be distributed among different participants involved in processing a transaction.
Depending on the payment system, participants can include:
The exact structure varies according to the payment instrument and applicable rules.
MDR is generally discussed in relation to merchant acceptance rather than being a universal fee charged directly to customers.
The economic structure behind a digital payment can involve several participants, and the applicable charges depend on the specific payment method.
This distinction becomes particularly important with UPI because ordinary bank-account-based UPI merchant payments have a different framework from card transactions.
UPI is an instant payment system developed by the National Payments Corporation of India (NPCI) and operates within the regulatory framework overseen by the Reserve Bank of India.
It allows customers to make account-to-account payments through participating banks and UPI-enabled applications.
UPI can support different types of transactions, including:
NPCI describes UPI as an instant payment system that allows money to move between bank accounts.
P2M means Person-to-Merchant.
It refers to a payment where an individual customer pays a merchant through UPI.
For example:
Customer → UPI app → Banking/UPI infrastructure → Merchant
A P2M transaction can take place through:
Suppose a customer purchases something from a local business and scans its UPI QR code.
The customer:
The merchant receives confirmation of the transaction.
The main difference is the recipient.
| Feature | P2P | P2M |
|---|---|---|
| Meaning | Person-to-Person | Person-to-Merchant |
| Recipient | Individual | Business or merchant |
| Common example | Sending money to a friend | Paying at a shop |
| Merchant classification | Generally not applicable | Applicable |
| Merchant QR | Usually not required | Common |
| Business acceptance | No | Yes |
The distinction matters because NPCI and other ecosystem participants use transaction categories for processing, reporting and regulatory purposes.
One of the most important concepts in UPI merchant payments is zero MDR for certain account-based UPI transactions.
The Government of India introduced a framework under which prescribed digital payment modes, including UPI, could be accepted without MDR in the applicable circumstances.
This means that an ordinary bank-account-based UPI payment should not automatically be treated like a card transaction with a conventional merchant discount rate.
The absence of MDR, however, does not mean that every UPI transaction has identical economics.
Different UPI-linked payment instruments can have different interchange or processing arrangements.
The zero-MDR framework was intended to encourage digital payments and expand acceptance among merchants.
It has particular relevance for small businesses because merchant acceptance can otherwise involve transaction-related costs.
The framework helped make QR-based account-to-account payments accessible across a very broad range of merchants.
This has contributed to UPI's rapid expansion.
A common question is:
If there is no MDR, how does the UPI ecosystem operate?
UPI involves several participants, including:
For certain UPI transactions, the government has also used financial incentives to support the ecosystem rather than relying on a conventional merchant MDR.
The precise financial arrangements can vary according to transaction type and applicable policies.
Therefore, zero MDR should not be interpreted as meaning that no money ever moves between ecosystem participants.
It means that a conventional merchant discount charge is not applied to the merchant for the transaction category covered by the zero-MDR framework.
MDR and interchange are related concepts but should not be treated as identical.
MDR is commonly understood as the merchant-side transaction charge associated with accepting a payment.
Interchange is a fee exchanged between certain participants in a payment ecosystem.
For example, a particular payment instrument can have an interchange arrangement even when the merchant is not directly charged an MDR.
This distinction became particularly relevant with RuPay credit cards linked to UPI.
UPI can also support payments using certain credit accounts.
This does not mean that every UPI transaction has the same commercial structure as an ordinary bank-account payment.
For example, NPCI's framework for RuPay credit cards linked to UPI specifies applicable interchange arrangements and identifies different treatment for small offline merchants.
Therefore, it is useful to distinguish between:
Bank-account UPI → Merchant
and
Credit account/card-linked UPI → Merchant
The payment source can affect the applicable charges and rules.
NPCI introduced functionality allowing eligible RuPay credit cards to be linked to UPI.
Under the framework, customers can discover eligible credit-card accounts through participating applications and link them to a UPI Virtual Payment Address.
The transaction is authenticated through the applicable UPI authentication mechanism.
NPCI's operating framework also specifies that certain transaction categories such as P2P are not permitted for UPI-linked RuPay credit-card transactions.
This is one reason why the statement "UPI has zero MDR" needs context.
The underlying payment source and transaction type matter.
The treatment of small offline merchants is another important element.
NPCI's RuPay credit-card-on-UPI framework identifies a category of Small Offline Merchants and provides for nil MDR-related charges up to the specified transaction amount under the applicable rules.
The classification and transaction threshold should not be generalized to every merchant or every type of UPI payment.
Businesses should therefore refer to the applicable NPCI and regulatory requirements for their particular payment arrangement.
UPI also supports a category known as P2PM, or Person-to-Person-to-Merchant.
This category can cover certain merchant-like transactions involving payment flows where the merchant characteristics or transaction arrangement differ from a conventional P2M transaction.
The distinction is relevant because UPI's ecosystem uses transaction categories for processing and compliance.
The exact treatment depends on the applicable NPCI rules and transaction characteristics.
UPI is not limited to consumer-to-merchant payments.
NPCI introduced Business-to-Business (B2B) as a separate UPI category to support business payments such as supplier and vendor payments.
NPCI's operating circular explains that B2B was introduced in addition to categories including P2P, P2M and P2PM.
Examples can include:
However, specific transaction types such as some credit-card payments, loan repayments and EMI collections were identified separately from the B2B category in NPCI's framework.
Merchant transactions can be associated with Merchant Category Codes (MCCs).
An MCC helps identify the type of business or commercial activity associated with a merchant.
Merchant categorization is important for:
Incorrect merchant classification can create operational and compliance problems.
A simplified UPI merchant transaction can involve several participants.
The person initiating the payment.
The bank holding the customer's account or providing the relevant payment instrument.
The application through which the customer initiates the transaction.
The Payment Service Provider bank supporting the relevant UPI application or participant.
The bank supporting the merchant side of the transaction.
The business receiving the payment.
NPCI operates the UPI network infrastructure and establishes applicable operating rules and processes.
The transaction can be represented as:
Customer
↓
UPI Application
↓
PSP / Issuer Bank
↓
NPCI UPI Infrastructure
↓
Acquiring / Payee Bank
↓
Merchant
The actual technical architecture can be more complex depending on the participants and payment arrangement.
A business generally needs a UPI-enabled merchant acceptance arrangement.
This can include:
The exact onboarding requirements depend on the acquiring institution and payment arrangement.
UPI merchant acceptance can use different types of QR codes.
A static QR generally identifies the merchant and allows the customer to enter the payment amount.
A dynamic QR can contain transaction-specific information, such as the amount or reference details.
Dynamic QR codes are frequently used in structured checkout environments because the payment information can be generated for a specific transaction.
NPCI's 2026 BHIM UPI merchant QR guidelines also contain specific design and branding requirements for static and dynamic merchant QR implementations.
UPI continues to evolve in 2026.
NPCI's 2026 circular repository shows ongoing updates covering areas such as:
NPCI's current circular repository lists multiple FY 2026–27 UPI circulars, demonstrating that UPI rules and operating procedures continue to be updated.
NPCI's June 2026 BHIM UPI Guidelines specify design requirements for merchant QR implementations.
The guidelines include instructions such as displaying the "Scan & Pay with any UPI app" message and maintaining specified QR sizing and branding proportions.
For eligible dynamic QR implementations supporting credit-based UPI payments, the guidelines also address the display of "Pay with Credit on UPI."
These are merchant-acceptance and presentation requirements rather than a change to the general zero-MDR principle for ordinary account-based UPI payments.
UPI's acceptance footprint is also expanding internationally.
NPCI's UPI Global Acceptance functionality enables Indian users to make QR-based payments at selected international merchant locations using participating UPI-powered applications.
Customers can review the payment amount, currency and applicable exchange-rate or fee information before authorizing a transaction.
International acceptance involves additional considerations, so it should not be treated as identical to domestic P2M payments.
UPI continues to process extremely large transaction volumes.
NPCI's published statistics show that in August 2026, UPI processed approximately 24.51 billion transactions, with transaction value of approximately ₹29.82 lakh crore. July 2026 recorded approximately 23.66 billion transactions with value of approximately ₹29.88 lakh crore.
The scale of these transactions helps explain why changes to UPI operating rules, merchant acceptance and payment economics can have broad effects across India's digital-payment ecosystem.
No broad statement should be made that every possible UPI payment has exactly the same zero-MDR treatment.
The relevant factors can include:
For ordinary bank-account-based UPI merchant payments, the zero-MDR framework is central.
However, UPI-linked credit products and specialized payment arrangements can have different economics.
These terms are sometimes used interchangeably even though they describe different things.
| Term | Meaning |
|---|---|
| MDR | Merchant Discount Rate associated with payment acceptance |
| Interchange | Fee exchanged between certain payment participants |
| Switching fee | Network-level processing-related fee |
| Settlement | Process of transferring transaction funds between participants |
| Convenience fee | Separate fee that may apply in specific arrangements |
| GST | Tax treatment applicable to relevant charges where legally applicable |
A customer should not assume that a fee mentioned by a payment provider is necessarily MDR.
The answer depends on the type of UPI transaction and the applicable arrangement.
For standard account-to-account UPI merchant payments covered by the zero-MDR framework, merchants generally do not pay a conventional MDR.
However, other payment instruments or separately defined commercial arrangements can have different fee structures.
Businesses should therefore examine the actual payment instrument, acquiring arrangement and current applicable rules rather than relying on a generic statement about "UPI charges."
After a successful transaction, funds move through the UPI ecosystem and are ultimately settled to the merchant's designated account according to the applicable settlement process.
Settlement arrangements can depend on:
Merchants should maintain accurate transaction records so that payments can be reconciled with their internal accounting systems.
A digital payment ecosystem also needs mechanisms for:
UPI uses established processes and systems for handling transaction disputes and issue resolution.
For example, NPCI's UPI framework has evolved through operating circulars covering fraud, wrong-credit chargebacks and dispute-resolution processes.
UPI transactions generally require customer authentication through a UPI PIN or another authorized mechanism depending on the payment flow.
NPCI advises users not to share their UPI PIN and notes that a UPI PIN is used to authorize bank transactions.
Important security practices include:
Not necessarily. The treatment depends on the payment arrangement and transaction type.
Zero MDR refers to the merchant-side MDR framework. It does not mean every participant in the ecosystem receives no compensation or that all transaction economics disappear.
They can have different economics because the underlying payment instrument is different.
No. P2P refers to person-to-person payments, while P2M refers to person-to-merchant payments.
The QR itself does not determine the entire payment economics. The underlying payment method and transaction type matter.
A useful way to understand the system is:
Standard bank-account UPI
Customer → Merchant
Typical merchant MDR: Zero under the applicable zero-MDR framework
Credit-linked UPI
Customer's eligible credit account → Merchant
Treatment: Can involve applicable interchange or other ecosystem arrangements
Specialized transactions
Business, international or other categories
Treatment: Depends on the relevant NPCI and regulatory framework
This simplified model helps avoid treating every UPI transaction as identical.
Businesses accepting UPI should keep track of:
Because NPCI continues to issue operating updates, businesses should rely on current official requirements rather than older articles or informal summaries.
MDR means Merchant Discount Rate. It generally refers to a merchant-side fee associated with payment acceptance. Standard account-based UPI merchant payments operate under a zero-MDR framework in the applicable circumstances.
P2M means Person-to-Merchant. It describes a payment made by an individual to a merchant through UPI.
Ordinary bank-account-based UPI merchant payments generally operate under the zero-MDR framework. However, different UPI-linked payment instruments can have different economics.
No. UPI account-based payments and card payments operate under different payment structures and fee arrangements.
Eligible RuPay credit cards can be linked to UPI under the applicable NPCI framework. The resulting transactions have rules and fee arrangements that differ from ordinary bank-account UPI payments.
P2P is a payment between individuals, while P2M is a payment from an individual to a merchant.
P2PM is another UPI transaction category used for specified person-to-person-to-merchant payment arrangements.
The answer depends on the transaction type and payment instrument. Standard account-based merchant UPI payments are covered by the zero-MDR framework, while specialized payment arrangements can have different applicable charges.
The 2026 UPI ecosystem includes continuing NPCI operating changes involving merchant QR guidelines, fraud and chargeback processes, international merchant acceptance, authentication, numeric UPI IDs and other payment-system enhancements.
The most reliable sources are the Reserve Bank of India and NPCI, particularly current NPCI UPI circulars and official product documentation.
MDR on UPI is best understood by separating ordinary account-based UPI payments from other payment instruments and transaction categories.
P2M transactions represent payments from individuals to merchants, while P2P transactions involve transfers between individuals. Under India's zero-MDR framework, ordinary bank-account-based UPI merchant payments generally do not carry a conventional MDR for the merchant.
At the same time, UPI is a broad payment ecosystem rather than a single payment instrument. Credit-linked UPI transactions, international payments, specialized merchant categories and other transaction types can follow different rules and economic arrangements.
The 2026 environment continues to evolve through NPCI operating circulars and merchant-acceptance updates. QR requirements, authentication methods, dispute processes, international acceptance and other parts of the ecosystem are being refined as UPI expands.
For businesses and payment participants, the most reliable approach is to identify the exact transaction type and payment instrument and then check the latest applicable NPCI and RBI requirements.
This article is provided for general informational and educational purposes only. UPI transaction processes, merchant charges, MDR arrangements, payment categories and regulatory requirements may vary depending on the transaction type, payment instrument, merchant category, participating entities and applicable rules. Regulations, fees, limits and operating guidelines may also change over time. Readers should refer to the latest information published by the Reserve Bank of India (RBI), National Payments Corporation of India (NPCI), banks and other relevant authorities before making financial or business decisions. This article does not constitute financial, legal, regulatory or professional advice and does not promote or recommend any particular payment provider, product or service.
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